FUB AI is a great start. Ace is what comes next.
Follow Up Boss AI covers smart summaries, email drafts, and note generation built into your FUB dashboard. Follow Up Ace adds a 170+ tool agentic layer on top — Zillow speed-to-lead, Ace Trove, voice, compliance scanning, and Claude and ChatGPT Connectors. They coexist. Here is the honest breakdown of what each does.
Follow Up Boss AI vs Follow Up Ace: Follow Up Boss AI is the native AI built into FUB — smart contact summaries, AI email drafts, and note generation inside the dashboard, included with your FUB plan. Follow Up Ace is a separate layer that runs on top of FUB, adding 170+ agentic tools, Zillow speed-to-lead, account-wide AI scoring, voice chat, Fair Housing compliance scanning, and Claude and ChatGPT Connectors. They coexist — FUB AI handles in-dashboard drafts; Ace extends the platform further.
Two different layers, not competitors
Understanding what FUB AI does natively — and where it stops — tells you whether Ace is a complement or an overlap.
What Follow Up Boss AI does
Follow Up Boss has native AI built directly into the CRM dashboard. FUB AI generates smart contact summaries — an AI-written recap of a contact's history, recent emails, and notes — so agents can catch up before a call. It also drafts email replies and generates meeting notes. These features run inside FUB's own interface and require no third-party integration. They are included as part of the FUB subscription.
What Follow Up Ace adds on top
Ace is a FUB Marketplace-certified AI layer that embeds directly inside your existing Follow Up Boss account. It does not replace FUB AI — it extends the platform. Ace adds 170+ agentic tools accessible via chat, phone (voice on Pro), Claude.ai, and ChatGPT. It adds an account-wide Ace Trove that scores every contact, surfaces revenue-at-risk signals, and tracks pipeline movement. It adds a Zillow speed-to-lead advisor, a Fair Housing compliance scanner, and 6 model-grounded AI custom fields written back into FUB automatically (Win Score and Churn Risk free; Expected GCI est., Opportunity, Seller Tier, Last Analyzed with Trove). Both can be active at the same time.
Follow Up Boss AI features vs Follow Up Ace
No fabricated stats. No straw-manning. Ace features verified against the shipped codebase.
| FUB AI (native) | Ace (on top of FUB) | |
|---|---|---|
| Smart contact summaries | Yes — built into FUB dashboard | Via Ace Trove + get_contact_360 tool |
| AI email drafts | Yes — in FUB email compose | Yes — via generate_ai_message + Connectors |
| AI note generation | Yes — in FUB call notes | Yes — create_note with AI context |
| Zillow speed-to-lead advisor | — | lead_speed_to_lead_check fires on Zillow leads |
| Account-wide AI contact scoring | — | Ace Trove — scores every contact, writes 6 model-grounded fields to FUB |
| Pipeline health & revenue-at-risk | — | pipeline-health-check, ai_engine_get_revenue_at_risk |
| Fair Housing compliance scan | — | scan_message_for_compliance — code-enforced, not just AI training |
| Claude Connector (use Claude.ai for FUB) | — | Yes — FUB-aware tools on Claude.ai and Claude Desktop |
| ChatGPT Connector | — | Yes — same 170+ tools available in ChatGPT |
| Voice chat (speech-to-speech) | — | Yes — WebRTC voice on Pro plan, iOS Safari tested |
| Free tier | Included with FUB plan | Separate free tier — no credit card required |
| Requires CRM migration | No — it is FUB | No — runs inside your existing FUB account |
What Follow Up Boss AI gets right
FUB AI is genuinely useful for in-context work inside the FUB dashboard. If you are looking at a contact record and want a quick AI-written recap of the last six months of emails, calls, and notes before dialing — FUB AI's smart summary does that well, without needing to open a separate tool. The same goes for AI email drafts: you are already composing in FUB, and AI suggestions surface right there.
FUB AI is also zero-setup for FUB users. It is included with your FUB subscription, it requires no third-party install, and it requires no additional authentication. For teams that want basic AI assistance without adding another tool to their stack, it is the path of least resistance.
When FUB AI is enough: If your primary need is drafting emails faster and catching up on contact history before calls, FUB AI covers that use case. Teams with lighter AI requirements — one or two agents, moderate lead volume, no Zillow flow, no compliance requirements — may find FUB AI fully adequate.
Where Follow Up Boss AI stops — and Ace continues
Agentic tools across surfaces
FUB AI lives inside the FUB dashboard. Ace's 170+ tools are available anywhere Claude or ChatGPT runs — on your phone via the Claude app, in Claude Desktop, in ChatGPT on any device. Ask "what happened with the Rodriguez lead?" from your car and Ace looks it up in FUB and tells you. FUB AI cannot do this because it is not exposed as a Connector.
Account-wide AI scoring vs per-contact summaries
FUB AI summarizes a contact when you open their record. Ace Trove runs account-wide — every contact is scored in batch, ranked by close probability, and 6 model-grounded AI custom fields are written back into FUB automatically. These fields (customAceWinScore, customAceChurnRisk, customAceExpectedGCI, customAceOpportunity, customAceSellerTier, customAceLastAnalyzed) are queryable in FUB smart lists and action plans. It is the difference between a single-contact recap and a database-level intelligence layer.
Zillow speed-to-lead
FUB AI does not have a Zillow-specific advisor. Ace's lead_speed_to_lead_check tool fires when a Zillow lead lands — it evaluates the lead, surfaces the recommended response channel, and can stage a draft before the agent finds the record. Zillow's Consumer Housing Trends Report consistently shows first-contact advantage is decisive in buyer conversion; FUB AI's summaries are useful after you open the record, not before.
Fair Housing compliance scanning
FUB AI does not include a compliance scanning tool. Ace's scan_message_for_compliance function runs on AI-drafted messages before they send — it is code-enforced, not just "the model is trained carefully." Messages that fail the scan are blocked and logged. For brokerages with compliance obligations, this is a material difference.
Pipeline health and revenue-at-risk signals
FUB AI does not surface pipeline-level signals. Ace Trove includes ai_engine_get_revenue_at_risk, ai_engine_get_pipeline_movement, and pipeline-health-check — team-level analytics that identify which deals are stalling and estimate revenue at risk before deals go cold. These run across the entire FUB account, not just the contact you happen to be viewing.
When you probably don't need Ace on top
If your team is small, your lead volume is low, and your primary AI need is drafting faster replies and reading contact history — FUB AI is likely enough. There is no point adding a layer when the one you already have covers your actual workflow.
Ace is worth adding when at least one of these is true: (1) You have Zillow leads and want automated first-contact advisors. (2) You have a database large enough that account-wide contact scoring would meaningfully change how you prioritize outreach. (3) You want to work your FUB contacts from Claude.ai or ChatGPT, from a phone call, or outside the FUB dashboard entirely. (4) Compliance scanning on AI-drafted messages is a brokerage requirement. (5) You want pipeline-level AI signals — not just per-contact summaries.
Ace starts free. If none of those use cases apply in your first session, there is nothing to cancel.
What Ace adds to teams already using FUB AI
Ace is additive — it does not remove FUB AI or change how the FUB dashboard works. Here is what you get on top.
- 170+ agentic tools across Claude, ChatGPT, voice, and the embed FUB AI is dashboard-only. Ace's tools work anywhere Claude or ChatGPT runs — on your phone, in a browser tab, on a desktop app. Ask about a lead from your car. Stage a follow-up from your phone call. No FUB tab required.
- Account-wide AI scoring with model-grounded fields written back to FUB Ace Trove scores every contact in your database and writes 6 predictive custom fields — a calibrated Win Score, Churn Risk, Expected GCI (est.), Opportunity, Seller Tier, and Last Analyzed — back into FUB automatically. Build smart lists on AI fields. Trigger action plans based on score changes.
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Zillow speed-to-lead in seconds The
lead_speed_to_lead_checktool fires when a Zillow lead lands — before the agent opens the record. Zillow's Consumer Housing Trends Report shows first contact is decisive. FUB AI's smart summary is useful when you open the record; Ace acts before you do. -
Fair Housing compliance scanning — code-enforced
scan_message_for_complianceruns on every AI-drafted message before it sends. It is enforced in code, not just training. If a message fails, it is blocked, logged, and an admin alert fires. FUB AI does not include a compliance tool. -
Pipeline health and revenue-at-risk signals
pipeline-health-checkandai_engine_get_revenue_at_riskgive team leads a signal when deals are stalling — before they go cold. FUB AI surfaces per-contact context; Ace surfaces account-level risk. - Voice chat on Pro — speech-to-speech via WebRTC Ask about contacts, stage follow-ups, and update FUB records by voice. Works on iOS Safari. FUB AI does not include a voice interface.
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