The Follow Up Ace platform

A clearer next move.
A stronger
follow-through.

Know who needs you. Bring the context. Have the words ready. Ace connects the work around your Follow Up Boss database.

Free chat inside FUB. Add seats and Ace Trove when you need more.

Your CRM stays the place your team works.
Ace makes the next step clearer.

01 / Inside Follow Up BossContact context
Ace contact view showing a summary, Win Score, churn signal, and suggested draft action for an illustrative contact.
Start with the person, not a blank prompt. Contact context and a suggested next move, right inside FUB.

Product previews use illustrative data. Availability depends on your plan.

01 / Find your next advantage

Built around the work
you actually do.

Start with the job. See what helps.
Open any feature for its details and availability.

14 features. One connected platform.Compare plans

AI Chat

Find the context. Ask the next question. Draft the follow-up.

Details & availability

Natural language CRM queries embedded directly in Follow Up Boss. Contact lookup plus deal and task review — all from the FUB sidebar. Free chat is read-only: it finds, summarizes, and drafts without changing your CRM; paid seats unlock CRM write actions. Open a contact and the chat starts on a launchpad built from the model's read of that person — the headline, the suggested next moves, and the key signals, before you type a word.

Free for All

Voice Chat

Talk through a contact, a call, or your next meeting.

Details & availability

Look up contacts, review history, summarize calls, and prepare for meetings with voice on Ace Pro. Responses are kept concise for conversation. Voice is read-only: it answers, summarizes, and prepares rather than changing your CRM.

Ace Pro

Contact Intelligence

See conversion potential, churn risk, and the opportunity behind a contact.

Details & availability

Ace can write seven model-grounded custom fields into analyzed contacts in FUB: Ace Win Score (a 0-100 within-account rank, not a close probability) and Ace Churn Risk on every connected account free; Ace Expected GCI (est.), Ace Opportunity, Ace Seller Tier, Ace Buyer Tier, and Ace Last Analyzed with Ace Trove. Engagement, velocity, channel, and readiness signals feed the models and dashboards instead of cluttering your field list. Bundled with the Command Center queue, 4 nightly anomaly detectors, and the Ask-Ace reasoning tools. See the full Ace Trove →

Free scores · more with Ace Trove

Daily Brief

Start with your appointments, due tasks, and contacts needing attention.

Details & availability

Morning briefing with tasks due today, upcoming appointments, hot contacts needing attention, pipeline updates, and key metrics. Configurable delivery time, timezone, and sections. View 30-day history for trend analysis.

Ace & Pro

CRM Knowledge

Answers grounded in your team’s stages, plans, and workflow.

Details & availability

Ace syncs your custom stages, action plans, and smart lists into a shared knowledge base, grounding its answers and recommendations in the way your team actually operates.

Free for All

Market Intelligence

Bring housing data and estimated payment math into the conversation.

Details & availability

12+ Federal Reserve indicators: mortgage rates (30yr/15yr/ARM/FHA/VA/Jumbo), housing by state and metro, employment, inflation (CPI/PCE), affordability indexes, migration patterns, investment metrics, and economic forecasts. Plus a full mortgage calculator in every Ace surface — payment breakdowns, amortization, and the affordability inverse (“$3,200/month buys what price?”), using the current FRED rate with its as-of date. Always an estimate, never a lender quote.

Ace & Pro

Appointment Follow-Up

Turn the appointment debrief into an outcome, a note, and a next step.

Details & availability

After an appointment ends, Ace pings the agent — in-app, never by text — to "Debrief with Ace": it asks how it went. The agent answers in plain language; Ace writes the outcome, the debrief note, and the follow-up task into Follow Up Boss. Team leads on Ace Trove get the other half: an Appointment Follow-Up view showing which past appointments still have no outcome, with a one-click re-nudge.

Every seat

Ace Smart Lists

Work the same model scores in Follow Up Boss’s native lists.

Details & availability

Ace builds your priority Smart Lists for you, natively in Follow Up Boss — pre-filtered on the Ace score fields and pre-ranked so the list order means something. Nine lists on every connected account: never-contacted speed-to-lead, hot leads, high-value going cold, a churn save list, slipping away, unrepresented open-house buyers, neighbor sign-ins, proven advocates, and calculator budget signals. Fourteen with Ace Trove adds hot buyers, ready sellers, likely sellers, at-risk opportunities, and biggest opportunities by expected commission (est.). Thresholds adapt to your book — "hot" means the top slice of your own scores, not a fixed number — and admins can re-sync or switch any list off from the dashboard.

Free for All

Lead Magnets

Give someone a useful report or tool. Capture the introduction in FUB.

Details & availability

Every deployable lead-gen tool, hosted for you — five instant report pages (home equity position (est.), home risk, local market, rate & payment, seller-timing) built on public and government data, PLUS three interactive tools: Open House Sign-In (QR sign-in that instantly emails the visitor the home's Home File), the 10-second Quick Connect card (they get your vCard, you get the lead), and a branded Mortgage Calculator. Share the link or embed anywhere; every visitor unlocks the payoff with consent-first contact capture, and the lead is created in Follow Up Boss automatically. Free tool on every account; any paid seat or Ace Trove unlocks effectively unlimited tools, per-agent links with automatic assignment, and full branding. See Lead Magnets →

Free for All

Ace Forms

Collect the right information before the first conversation.

Details & availability

Hosted embeddable capture forms — buyer consults, guide downloads, RSVP lists — for your website, bio link, or email signature. Every account gets one active account-level form with its template’s standard questions, and every consent-first submission lands in Follow Up Boss automatically. Paid seats add custom questions, branding, and per-agent links; Ace Pro or Ace Trove adds conditional routing rules. See Ace Forms →

Free for All

Client Packets

Put one client’s resources, documents, and next steps in one link.

Details & availability

A branded resource page built for ONE named buyer or seller — payment math, area reports, your documents, and their next steps, all in one link that stays current for the length of the deal. The client is never gated; when they open it, play with the calculator, or open a document, it writes to their Follow Up Boss timeline (when the client is matched to a Follow Up Boss contact — automatic by email or phone). Their hand-off card produces a referral link — a friend who signs up through it becomes a new lead credited back to your client in Follow Up Boss. Regular seats get 5 active packets, Pro or Ace Trove get 50.

Ace & Pro

Ace Pages

Publish your agent profile with stats drawn from your own CRM.

Details & availability

A public, search-indexable profile page for every agent on the account — free, and capped by identity rather than by an account-wide pool, so a team of twenty publishes twenty pages on the free plan. The stats are built from your own Follow Up Boss deals and stored as a snapshot, so what a visitor sees is what your CRM recorded; a figure we can’t stand behind is omitted rather than shown as zero. Testimonials are agent-entered and labelled that way, and there is deliberately no star rating — we don’t scrape reviews and won’t publish one we can’t source. Any paid seat or Ace Trove adds the one-per-account team roster page, brand color and logo, and per-member ?u= attribution on share links; hiding the “Powered by Ace” footer is a Pro lever.

Free for All

Client Referrals

Keep the person behind each introduction connected to the outcome.

Details & availability

Track each introduction from capture through contact, appointment, agreement, and closed deal. When the referred person’s deal is won in Follow Up Boss, the referral advances to closed and credits the introduction. The referral record does not support points, gift values, fees, or payouts.

Seat tier · wider with Trove

Home Almanac

Stay useful after closing with an opt-in monthly update about their home.

Details & availability

An opt-in monthly email about each client’s home. Each past client gets a page for their home with no login ever (the link is the key), and a monthly change feed reporting what actually moved: estimated equity, local appreciation, and the maintenance checklist for their region and season. It sends only after the homeowner presses opt-in on that page; an agent adding a past client is not the client agreeing to a monthly commercial email, so enrolling someone grants nothing. A month with nothing new to report is skipped rather than padded out, every message carries one-click unsubscribe, and every dollar figure is labelled “(est.)” because equity is modelled from purchase price, tenure, and FHFA appreciation — not read from lien records.

25 homes on Ace · 100 on Pro · account-wide with Trove

02 / For the people leading the team

See the whole picture.
Make the next call.

Ace Trove brings account-wide intelligence into an admin workspace. Role permissions determine which views each teammate can use.

Command Center product preview with a ranked action queue and a daily brief, shown with illustrative data.
Command Center · Ace Trove · illustrative product data
Act

Command Center

One queue for leads waiting, deals slipping, and contacts going quiet. Open the reason or coach the agent.

Coach

Team Cockpit

Production, response time, coverage gaps, and the split between deal work and lead generation.

Understand

Pipeline & Book of Business

See funnel movement, deal stages, model scores, opportunities, and the quality of the predictions.

Direct

Automations & Dynamic Smart List

Configure workflows and the ordered rules that prioritize your team’s queue. Autopilot starts with draft review.

Close the loop

Appointment Follow-Up

See past appointments without an outcome and nudge the agent to capture a debrief.

Run the business

Back Office

Commission and cap tracking from your recorded deals, alongside agent retention signals. Estimates stay labelled.

03 / Meet your day where it happens

In FUB.
Out in the world.

The same working context, with access that fits your seat.

Free to start

Inside Follow Up Boss

Open Ace from the contact sidebar once your account owner enables the embedded app. FUB identifies the signed-in user; first use includes the required connection and agreement steps. Free chat finds, summarizes, and drafts. Paid seats add CRM write actions.

Ace & Ace Pro

The standalone Companion

Use a magic link on your phone, tablet, or desktop without an open FUB tab. Ace seats include NOW, dashboard, alerts, and tasks. Ace Pro adds the full workspace, including contact search and voice.

Open the Companion
Ace Pro

Inside Claude or ChatGPT

Connect your FUB account to the AI tools you already use. Available tools follow your identity, permissions, and entitlements.

Explore Connectors

04 / Keep the conversation connected

Your voice.
Your address.
Your CRM record.

Connected communications, with a clear distinction between what’s ready and what’s next.

Available today

Email from your Gmail

Connect your own Gmail to send reviewed drafts from your address. Ace logs sent email to the contact’s Follow Up Boss timeline so the conversation stays connected to the record.

Coming soon

Ace business texting

Ace’s own business texting service is not available today. Teams with their own supported Lead Engage subscription can use the separate Autopilot SMS workflow: Ace writes the command into FUB, and Lead Engage delivers it.

How Autopilot works

05 / Know what the AI is doing

Review the draft.
Choose what runs.

Useful intelligence comes with visible context and deliberate controls.

See the prompt

“Recommend my next move” exposes the prompt behind the suggested action, so you can understand the context and the request.

Decide what sends

Agent-facing suggestions arrive as drafts. Separately enabled workflows can send automatically; Autopilot starts with draft review, and Home Almanac requires homeowner opt-in.

Understand the limits

Win Scores rank contacts within your book. Modelled dollar figures are estimates. Plan details and data freshness belong alongside the feature.

Read about the safety controls

Start with your own book

A better next step
starts here.

Connect Follow Up Boss. Start with free chat.
Add the seat and team tools that fit your work.