Guides & Help

Everything Ace does, explained at the level you need.

Product guides for the predictive scores and custom fields, team-lead analytics explainers, and the Follow Up Boss essentials — all truth-first, all current.

Watch

Video Walkthroughs — See Ace in Action

Nine short walkthroughs recorded in the real product against demo data: the 3-minute tour, Ace Trove, Command Center, the mobile Companion, MCP and Gmail setup.

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Product

How We Evaluate the Ace Trove Models

The evaluation report: held-out AUCs for all seven models, what those numbers do and don't mean, and how nightly outcome-labeling keeps the probabilities calibrated.

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Product

How Ace's Predictive Lead Scores Work

What Win Score, Churn Risk, and Expected GCI (est.) actually measure, how the model families are trained on real outcomes, and how calibration keeps the probabilities honest.

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Product

Ace Custom Fields in Follow Up Boss — The Complete Field Guide

Every Ace custom field explained: Win Score and Churn Risk on the free tier, plus Expected GCI (est.), Opportunity, Seller Tier, and Last Analyzed with Ace Trove.

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Teams

Revenue Guard & You vs Market — Team-Lead Analytics Explained

How Revenue Guard sizes GCI at risk (est.) from your team's real closed-deal economics, and how You vs Market benchmarks you against anonymized peers.

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Teams

Speed-to-Lead Intelligence — The 5-Minute Window, Measured

Per-agent response-time medians vs your own team baseline, the speed-to-lead guard, and why the first five minutes decide the lead.

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Support

Why Ace Is Asking You to Accept Updated Terms

Seeing a review-and-accept prompt? What it is, why it appeared (July 2026 legal update), what accepting does, and what admins should know.

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Follow Up Boss

Follow Up Boss CRM — Features, Pricing & the AI Gap

Action plans, lead routing, and 200+ integrations — what FUB ships natively, and the AI layer it doesn't.

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Follow Up Boss

Follow Up Boss Pricing 2026 — Plans, Costs & What You Still Need

Grow, Pro, and Platform compared line by line, plus the AI layer teams add on top.

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Follow Up Boss

Follow Up Boss Integrations: Mailchimp, Gmail & RealScout

How the major FUB integrations work — and where AI adds intelligence on top of the plumbing.

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Follow Up Boss

Follow Up Boss Reviews 2026: What Agents Actually Find

What reviewers consistently praise, what they flag, and what most reviews miss.

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MCP

Model Context Protocol for Real Estate — The Complete Guide

What MCP is, why it matters for agents, and setup guides for Claude and ChatGPT — plus a full tools reference.

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AI

The Complete Guide to AI for Real Estate in 2026

AI lead scoring, email drafting, compliance, voice CRM, and the AI-vs-ISA decision — the full landscape.

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Follow Up Boss

Follow Up Boss Automation — The Definitive Guide

Smart-list workflows, bulk operations, action-plan setup, pipeline management, and speed-to-lead.

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Data

Using Federal Reserve Data in Real Estate

FRED economic indicators for agents: mortgage-rate analysis, affordability, CMA data, and market-update emails.

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Playbook

The Zillow Lead Conversion Playbook

Speed-to-lead, follow-up sequencing, lead quality, ROI math, and Zillow vs other lead sources.

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