Common Issues & Fixes
- Troubleshooting: Common Issues and Fixes"Connect Follow Up Boss" Appears Every Login What's happening: Ace uses a short-lived authentication token to connect to your Follow Up Boss account. When this token expires (typically after 1–2…
- Follow Up Boss Custom Field Limits and Your Ace FieldsAce writes a small set of custom fields into Follow Up Boss so your scores and signals live right on the contact. Follow Up Boss limits how many custom fields an account can have, so if you are near…
- Why Isn't Ace Analyzing My Contacts?If Ace scores are missing or have stopped refreshing on your contacts, it is almost always one of a few things. Work through these checks in order — most accounts are fixed by the last one. Is Ace…
FAQ
- Frequently Asked QuestionsShort answers to the questions we hear most. Each links to a full guide if you want the detail. Plans, seats & pricing What does Follow Up Ace cost? Ace is $25/seat/month . Ace Pro is $55/seat/month…
- Does Ace Work With My Follow Up Boss Setup?Ace is built specifically for Follow Up Boss, so it works with the way most teams already run their account. This article answers the common "will it work with my setup?" questions about teams,…