Ace AI
Ace AI
Talk to your CRM while driving between appointments. Ace Voice uses ElevenLabs Conversational AI with WebRTC for real-time, low-latency voice interaction. Voice mode is read-only for safety — look up contacts, check tasks, review deals, and get market data hands-free. Designed for agents on the go with responses kept to 1-3 sentences.
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Voice Session InitCreates a session token via POST /api/voice/session. Rate limited to 10 sessions per minute. Establishes the WebRTC connection for real-time audio streaming with ElevenLabs.
Hey Ace, pull up my next appointment
Voice LLM StreamingPOST /api/voice/llm processes speech-to-text input and returns SSE-streamed responses. Max 3 function call iterations per turn to keep latency under control. Responses are optimized for audio — short, clear, conversational.
What's the latest on the Henderson deal?
Contact Lookup (Voice)fetch_person_by_id and fetch_people are available in voice mode for hands-free contact lookups. Get a contact's stage, last activity, upcoming tasks, and key details read aloud.
Look up Sarah Chen and tell me when I last contacted her
Task Review (Voice)fetch_tasks is available in voice mode to check your task list. Filter by today, overdue, or upcoming without touching your phone.
What tasks do I have due today?
Market Data (Voice)All market intelligence tools work in voice mode. Get mortgage rates, housing data, and economic indicators read aloud — perfect for prepping before a client meeting while driving.
What are current 30-year mortgage rates?
Voice is available to Ace Pro subscribers with voiceChatEnabled turned on
Open the Ace widget and tap the microphone icon to start a voice session
Speak naturally — Ace processes your speech and responds with concise audio answers
Voice mode uses read-only tools for safety: lookups, reviews, and data queries only
Between appointments, ask Ace to brief you on your next client. Get their contact history, property preferences, price range, and last interaction read aloud. Arrive prepared without pulling over to check your phone or laptop. Voice responses are kept to 1-3 sentences for safe listening while driving.
Start your drive by asking Ace for your overdue and today's tasks. Hear which clients need calls, what follow-ups are pending, and which showings are scheduled. Plan your day hands-free and mentally prioritize before you arrive at the office.
Pulling into a listing appointment? Ask Ace for the seller's contact summary and current market conditions for their area. Get the key facts — price expectations, motivation, timeline — in a quick audio briefing. Walk in confident and prepared.
When a client calls asking about rates, tell them you will check and call back. Ask Ace for current mortgage rates across loan types while driving. Get the numbers you need to give an informed callback within minutes.
Voice mode provides access to all read-only tools: contact lookups, task reviews, deal summaries, appointment checks, and market data queries. For safety, voice mode does not support write operations like sending emails, creating contacts, or changing stages. If you need to take action, switch to text mode in the Ace widget. This design prevents accidental modifications while driving.
Ace Voice uses WebRTC for real-time audio streaming and limits function calls to 3 iterations per turn. This keeps response times fast enough for natural conversation. The ElevenLabs Conversational AI engine processes speech-to-text and text-to-speech with minimal delay. Responses are kept to 1-3 sentences to stay concise and listenable.
Yes. Voice works in mobile browsers with the Ace embed widget. The system handles browser audio permissions, microphone access, and network changes between WiFi and cellular. There is specific error handling for mobile edge cases like Bluetooth audio switching and backgrounded tabs. Voice Activity Detection (VAD) uses ONNX models to detect when you start and stop speaking.
Voice mode is specifically designed for driving. It only supports read-only operations so you cannot accidentally send an email or modify a contact while focused on the road. Responses are short and conversational. The session rate limit of 10 per minute prevents runaway connections. However, always prioritize safe driving — Ace voice is a tool, not a substitute for attention to the road.
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